Service
Maximum know-how from STIEBEL engineers and technicians
Spare parts service
We know that the rapid availability of spare parts is one of the basic requirements for a functioning, customer-oriented service concept.
For us, spare parts include all products that are spare parts or add-on parts in gearboxes or drive groups in the broadest sense:
- Spare parts in the form of gearbox parts
- Flange couplings
- Hydro couplings
- Gearshift clutches
- Pump mounting kits
- Motor consoles
- Torque arms
- Feet
- Attachment bearing
Our spare parts service
Our inspection and maintenance service
Inspection and maintenance service
Regular maintenance is cheaper than system downtime
We offer you customized solutions:
- Oil change and oil analysis
- Noise control
- Temperature check with thermal imaging camera
- Checking the gearboxes for oil leaks
- Condition monitoring using endoscopy
- Current consumption measurement
- Creation of a maintenance and inspection plan
Assembly service
After Sales Service at Stiebel is an essential part of customer care. Your advantage: The full production output of your new system is achieved as quickly as possible.
- Checking the installation positions and oil quantities
- Laser alignment and readjustment of the gears
- Assistance with troubleshooting
- Temperature monitoring
- Prototype acceptance on site
Our assembly service
Our training courses
Training courses
The Stiebel experts train at your premises or ours! The aim of the training is to familiarize your employees with the Stiebel gearbox product.
- get to know the structure and function of the gearbox
- Installing and removing the gearbox
- Be able to read spare parts lists and drawings for the gearbox correctly
- Create independent diagnoses
- Determine the correct spare parts for conversions to other speeds or installation positions
- Carry out maintenance and repairs yourself
- Know the tool requirements
24-hour hotline
STIEBEL engineers are always there for you – worldwide!
We know what downtime means for our customers. That’s why we develop and manufacture products that impress with their quality and robustness. But even Stiebel products do not get by without maintenance, inspections or even repairs.
If the worst comes to the worst, our service team is quickly on site worldwide – with a maximum response time of 24 hours.
Our hotline is there for you day and night, even at weekends and on public holidays, without waiting loops and annoying queries.
- Constant availability 7 days a week
- Advice from trained and qualified Stiebel employees
- Spare parts service: fastest provision and dispatch of transmission parts
- Repair service: Organization and implementation by arrangement
Our 24-hour hotline